- By Telephone:
Telephone reception on01785 822220 during our opening hours.
Remember if you can’t make it – PLEASE cancel your appointment.
Extended hours appointments on site between 6.30pm to 8.00pm please ask a receptionist for details.
A network of GP Practices has been set up across Stafford, Rugeley and the Seisdon area of Staffordshire offering extended opening hours for pre-bookable and same day routine appointments with a healthcare professional (e.g. Advanced Nurse Practitioner, Clinical Pharmacist, GP).
Consultations are by appointment only and may be booked either in person or by telephone. A separate appointment is required for each patient.
A GP appointment is 10 minutes long and we aim to see patients within 2 working days, although to see the doctor of your choice you may need to book further in advance. Nurse appointments vary in length depending on the treatment you are receiving, we aim to see you within 4 working days.
Please Note: The surgery will be closed each month for staff training, please see the opening hours page for details. Telephone calls will automatically be transferred to the out of hours
Acute medical concerns will be triaged and acted upon by the on call GP. However in a life threatening situation always dial 999.
The nursing team are available for appointments between 8.45am & 5.15pm. They provide the following services:
- Blood tests
- Blood pressure checks
- Contraception advice
- Ear syringing
- Post-natal checks
- Dietary advice
If you anticipate that you may require an examination by the Doctor and feel that you would like a chaperone to be present, please make reception aware at the time of booking your appointment so that this can be arranged. Alternatively bring along a member of your family or friend to your appointment.
If you are unable to attend for your appointment we expect at least 24 hours notice, except in extreme cases, so that we are able to offer another patient the use of that appointment.
We have a STRICT policy for patients who regularly miss their appointments which may ultimately result in the removal of them/their family from the practice list.
If you cannot keep your appointment with the Doctor or Nurse, please let Reception know in good time:
- Patient Access:
Cancel Your Appointment online using Patient Access.
Use this alternative online cancellation method (no login required).
- By Telephone: Please call us on 01785 822 220 and tell the receptionist.
- By Fax: Please send us a fax on 01785 822 776.
- In Person: Call into the surgery and let the receptionist know in person.
We can offer your appointment to someone else and therefore help to reduce waiting times.